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What to do if a jewelry factory delays delivery

time:2023-08-08 source:sznbone Views:



Q: I just switched to jewelry trading, but now I don't quite understand the industry. I don't have many orders and I know very few jewelry factories. Recently, through a friend's introduction, I ordered 200 necklaces from a jewelry factory, but they have been around for over a month now




The quality factory hasn't shipped the goods to me yet, and I have urged them many times. Now I don't know what to do?




Answer: Normally, it takes about 5-7 days to customize a necklace in a jewelry factory for sample making, while the bulk production time for the necklace is about 20-25 days. This cycle is basically normal. But if it takes more than 30 days, then you must look for accessories




Communicate clearly with the factory to see what is affecting your delivery time. And generally speaking, when customers place orders for customized necklaces, they will give the jewelry factory a delivery date. If the jewelry factory cannot complete the order, you can cancel it. If the jewelry factory can




If it is completed on time, then you can place an order for customization and sign a cooperation agreement between the two parties before cooperation. The agreement includes delivery time, production requirements, etc. If the jewelry factory fails to deliver on time, you must also compensate for your losses




Our interests are guaranteed, and with such an agreement, jewelry factories dare not delay the delivery time.