*  OEM / ODM

We love to make OEM orders / ODM orders, produce your designs exclusively for customers brand. To ensure your complete satisfaction, we produce goods based on your specific requirements. And not only do we perform QC check for every process , we welcome checks by third party inspectors of your choices before shipping.

We are very cooperative factory, can pack according to your packing requirement or ship to the address you appointed directly. 

*  What is the process of samples making ?

See below “New Designs Development Process Flow ”. 

*  How can I place orders with you ?

See below “Order Process Flow”. Contact us today to start !

*  Customer Service & our Sales Team :

Our sales team will take care of your needs, serve as a bridge and contact window between you and other departments in our factory.

There will be a key sales representative in close contact with you.

The sales representative is trained and professional.

But if you are not satisfied with your representative sales for any reason, you can send email with details to mg@starharvestcn.com anytime.

With our ERP system, all your requests / order records will be stored in our system which will make any member of our sales team can be trained and take care of your needs / orders in a very short time. Your suggestions / feedback is highly appreciated. We will keep on moving, better and better, serving for you. 

*  What is your after sale service ?

We perform QC check for every process of production and packing , we also welcome checks by third party inspectors of your choices before shipping.

In case there is still any defect items slipped , pls notify our sales representative in 7 days after receiving the goods, if it is factory defect, we will send replacements or repair or refund for that defect pcs. 

*  I got more questions, how can I contact you?

If you have any additional questions, please feel free to contact us anytime

Email: sales6@starharvestcn.com ( Sales Manager for new customers)

Wechat / whatsapp: 181 2856 8136