(1).What is your product ?
Quality brass jewelry.( All our styles can be made in 925 sterling silver as well. The molds and production process are the same , but using different metal material ).
(2).What are the categories of products ?
Earring / Ring / Pendant / Necklace / Bracelet/ Bangle / Jewelry Set / Cufflink
(3).Do you make jewelry for men ?
Yes, we have cufflinks. And we’d love to make jewelry for men and children if you have request for it.
(4).Is the material of the jewelry nickel free, lead free ?
Yes, we have certificate from the material supplier. And we conduct testing in Testing Bureau as well. We also warmly welcome customers to take our samples to be check edin your local Testing Bureau if you need.
(5).How about the plating ?
Plating color: 14K gold, 24K gold, silver, rhodium, gunmetal, rose gold ,brass etc
Plating color chart is available, for your selection.
2 tone or 3 tone plating colors are available. We can plate according to your request.
Normally,rhodium plating is more stand thangold color plating.
We make an extra rhodium plating on then surface of 925 sterling silver as the rhodium will helo to protect the silver to anti tarnish.
But if you prefer to no extra plating at all,just keep the original look of 925 sterling silver, it’s also fine, just tellus.
(6).What type of stones do you use ?
Quality CZ, fresh water pearls, synthetical turquoises, agate, onyx, amethyst,Swarovski crystals, a lot types of glass stones, genuine leather materials, leather chains,etc. Also anyother materials that you need for your jewelry.
Color chart for CZ / stones are available.
We also welcome youto provide stones if you want.
(7).What is the MOQ ?
Starting with a low MOQ 200 pcs each style. butflexible order sizes after a period time of co-operation and both of us aim to have a long term business.
We understand that for some styles, you may place repeated and repeated orders but smaller qty sometimes, but you may also order very larger qty for some styles.
(8).What is 925 sterling silver jewelry?
This designation refers to jewelry that contains atleast 92.5% silver. The remaining 7.5% is copper, which endows the jewelry withits required strength. Star Harvest’s sterling silver jewelry is quality-assuredby standards institutes, which verify the amount of pure silver used ineach item. The 925 stamp found on each piece indicates the quality of thesilver and its compliance with international standards.
We can provide you with testing report examples. Or you can test it in your testing office in your country.
(9).What does "gold plated" mean ?
Gold plating/electroplating is a process in which a basemetal(alloy/brass/copper/silver) item is coated with a fine layer of gold giving the item a solid gold look.
(10).What causes my jewelry to discolor ?
Discoloration of jewelry can be caused by many elements. The most well known cause is perfume, cologne, lotions, make up, hair spray and some household cleaning supplies. This is due to a reaction of thechemicals with the alloys in the gold.
And also, after long time use, the jewelry will gradually fade . but if you take care of it, it can stand longer, and even ifit is getting old, if you can clean it,it will recover to new.
(11).Can I wear my jewelry 24 hours aday ?
Most jewelry is not designed for 24 hour wear. Werecommend that you remove all jewelry items before you go to bed and beforedoing physical labor or activities that will cause excessive wear on the items.We also recommend that you apply perfumes, colognes, hair spray, lotion andother cosmetics before you put on your jewelry. If you choose to wear yourjewelry 24 hours a day, never taking it off, you can expect damaged and loststones, frequent maintenance and repairs.
(12).My jewelry is tarnishing,what should I do ?
"Blackening" is a natural process thatoccurs in silver as a result of oxidation.
Oxidation is the character of silver material. Youcan clean your Star Harvest jewelry with a special detergent for sterling silver jewelry or with a jewelry cleaning cloth.
You may find that in summer your jewelry tarnishes faster due to the acidity of sweat and the humidity in the air.
(13).How can I keep my sterling silver jewelry in good condition ?
Keeping your sterling silver jewelry shiny andglistening does not take much effort. We recommend the following:
Regularly clean your jewelry with a special cloth(available for purchase at jewelry shop).
We recommend showering with your jewelry on. Soapyrunning water keeps the jewelry clean and prevents it from blackening.
However, swimming in the sea or a swimming pool with your jewelry on is not recommended. Salt water and chlorine can damage silver.
Keeping your jewelry in a jewelry box, a closed drawer or a small bag will keep it from blackening and prevent it from getting scratched.
Keep jewelry away from chemical substances(including lotions and perfumes) that can damage silver.
(14).What does the Star Harvest warranty cover ?
We perform QC check for every process of production and packing, and welcome product checking by third party inspectors of your choice before shipping.
In case there is still any defect items slipped, plsnotify our sales representative in 7days after receiving the goods, if it is factory defect, we will send replacements or repair or refund for that defect pcs.
For the other after sale issue, such as stones losing,etc,Star Harvest offers a complete one-year warranty on its products. In case anystones losing ,etc, Star Harvest will offer free repair or exchange.
And If you want your jewelry to be renewed orreplated to make it look new pcs, we can replate or repolish for you, but witha little extra labor and material cost.